Competency Mapping
What is Competency Mapping
Some underlying characteristics are required to perform a given role, task, job, activity successfully in a given situation. These are competencies and inherent in certain individuals and can also be nurtured through a set of trainings.
In present day situation company requires employees to perform multifunctions. Set of skills relevant to the role and interaction with peers to achieve a target sucessfully are the demand of the day. Competencies are grouped as under:
- Functional: Domain knowledge, awareness of latest technology and perception.
- Behavioural (Human): Attitude, committment, communication, listening skills, decision making etc
- Managerial: Conflict management, leadership, attitude to work in a group etc.
Competencies described are indicative and not exaustive. They vary depending on the task and job roles. Once competencies required for a task are identified individuals are tested to find the level of competencies to ascertain the gap in competencies desired and design training schedules,also make market recruitment . This is competency mapping.
Uses of Competency Mapping
Competency Mapping helps in desigining the training schedule of existing employees to improve productivity and career growth. It helps both the organisation and the employee to achieve business goals in corporate world.
Competency Mapping helps in recruitment of proper people to match the job role in the organisation and fix right compensation in the job market.
Competency Mapping Benefits
- It improves self awareness of employees and help in their career development in the promotion process.
- It helps organisation to monitor employees across the sections and departments to keep an watch on productivity.
- It helps in designing growth oriented training by idenifying the competency gap of employees in a particular job role.
- It helps organisation in making better internal decisions in carrying out promotion process within the organisation.
- It helps to identify new leaders from within the organisation.
- It helps in identifying right persons from the job market to fill up the job roles in the organisation.
- It also helps in fixing proper incentive for right people by job analysis at different levels.
The task of HR managers in an organisation is two folded
- To find the skillset gap of an existing employee and design the training schedule necessary for capacity building.
- To identify the persons with proper skillset matching the particular job role in the company with right remuneration
Competency mapping has a big role to play in the business growth of an organisation.
Competency Mapping Process
Competency Mapping provides the skill map of individual employee and indicates training requirement to grow in the career path. Skill maps are assessed in different stages as recruitment, promotion and succession planning, organisational development and posting at different stages.
There are different methods in Competency Mapping:
Pshychometric tests
It deals with behavioral science by personality test. Characteristics as general awareness, decision making, communication, analytical thinking, committment, leadership and group behaviour are assessed.
Critical skill testing
It deals with technical knowledge to match the requirement in a particular job role. Face to face interview is held to ascertain the degree of suitability of an employee in a particular job role.
360 degree inputs
The feedback received from sub-ordinates, peers, department incharge, customers and other stake holders also speak about the skill gap and performance of the employee.
Assessment Centre is the process to ascertain the skill map of individual employee and match it with the desired skill sets of a particular job role to assess suitability in the role and design further training needs. There are different tools to assess the skill set required for a particular job role.